If you have any questions or concerns about a product you've bought on the Qala site, or the service you've received at any point, please contact us and we'll do all we can to resolve your complaint or address your feedback.

Please read our delivery information here.

Please read our returns and refunds policy here.

Yes! WordPress is one of the most used and user-friendly CMS in the world. WooCommerce is an excellent ecommerce platform. Qala takes these foundations and adds best-of-breed modules including our own open source plugins. For ecommerce sites with over 1,000 products and many variations, we recommend using an EPI or PIM system for product management, which is then integrated using an API solution to WooCommerce.

Please read our pricing page to find out what you get with Qala. If you've got questions you can always contact us!

Qala gives you a high quality and complete ecommerce solution at a low cost. Qala is built in WordPress with WooCommerce, with lots of smart features that are useful in most ecommerce sites. This gives you all the functionality you need to get going - we then work with you to configure and tailor your Qala instance to reflect your brand and requirements. With Qala, you have a complete ecommerce site within a couple of weeks, which can be built on and scale magnificently. A good place to find out more is to explore Qala's features here.